E-Commerce
E-COMMERCE EXPERIENCES DESIGNED TO CONVERT
More than an online store
Successful e-commerce depends on the complete customer journey – from product discovery and comparison to payment, delivery and post-purchase service.
ThoughtCorp combines strategy, user experience, design, development and conversion thinking to create online stores that support both customers and the teams managing them.
Whether you are launching a new store, replacing an ageing platform or improving an existing e-commerce website, we tailor the solution to your products, customers, operations and growth plans.
Our e-commerce design and development services
Every online store is different. Depending on your requirements, our services can include:
- E-commerce strategy and requirements definition
- Customer journeys and conversion-focused UX design
- Responsive online-store design
- Product catalogue and category architecture
- E-commerce platform configuration or custom development
- Product, pricing and inventory management
- Payment-gateway integration
- Delivery, collection and fulfilment options
- Customer accounts and order management
- Promotions, coupons, gift cards and loyalty features
- Integration with relevant business systems
- Search-engine optimisation foundations
- Analytics and e-commerce conversion tracking
- Product and content migration
- Testing, launch, training and ongoing support
Easy product discovery
Clear categories, filters, site search and well-structured product information help customers find and compare the right products quickly.
Friction-free checkout
We simplify forms, account options, delivery choices and payment steps to reduce unnecessary friction and make checkout easier to complete.
Responsive shopping
Your store is designed to provide a consistent shopping experience across desktop, tablet and mobile devices.
Flexible products and pricing
Solutions can accommodate product variations, physical or digital products, promotional pricing, coupons, customer-specific pricing and related-product opportunities where required.
Practical store management
Administrators can manage products, content, customers and orders through an appropriate store-management interface. Permissions and workflows can be tailored to different internal roles.
Connected operations
Where suitable integration methods are available, your online store can connect with payment, inventory, accounting, customer-management, delivery or other business systems.